January 29, 2024

Snaptravel Reviews 2022: Flight And Hotel Bookings Or Scam? Find Out!

Have you heard of Snaptravel? Do you want to buy flight tickets or Hotel booking from Snaptravel? Do you want to know if it is scam or legit? Read this review to find out more about Snaptravel.

What is Snaptravel

Snaptravel Claims to be  online travel agency based in Barcelona, Spain, that offers deals in airlines, hotels, car rental, dynamic packages, holiday packages and travel insurance. Get 30-50% off hotels with exclusive pricing over SMS, Facebook Messenger, WhatsApp, iMessage, Alexa, Slack, and Viber.

Founded in 2016, It is a Canadian startup that aims to get customers the best prices on hotels and flights using AI. In August 2020, according to GlobeTrender, they had helped book more than 350,000 nights in over 150 countries.

SnapTravel describes itself as a “travel agent over messaging.” It offers a platform of accommodation booking services that aims to bring the latest cheap travel deals to its customers. They offer you promotions and great rates via 1:1 private chats through SMS, WhatsApp, or Messenger

According to Sitejabber, Snaptravel has a consumer rating of 1.43 stars from 208 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about this website most frequently mention customer service, credit card and hotel room problems. It ranks 444th among Hotels sites.

There are so many negative reviews from customers on Trustpilot, Sitejabber, about Snaptravel. Customers have complained that they have a terrible customer service, and the fact that they find it hard to cancel bookings or even refund customers.

I missed my connection in Denver; hotels were hard to find. Did a quick Google search and SnapTravek was competing with the big names Priceline, Orbit, etc. I took the bait. Got to the hotel after midnight only to find I had no reservation. They charged my card 3X! Thankfully Barclay MC took it off but I warn any now – they’re scammers 100%


After booking through Snaptravel, I arrive at the hotel only to find that the card they use to reserve is expired. After speaking with them a few times and having to sit in the lobby, not being allowed in my room until it was resolved, I was finally able to complete the reservation. What was the compensation for my hassle and inconvenience? Twenty percent off of my next booking. Nothing for the reservation that they screwed up. Why in the world would I go through this company again? It was not worth the hassle. Never again.


Just like Viagogo and Gotogate we have reviewed, Customers seem to be disappointed about Snaptravel.


From the foregoing, it is clear that Snaptravel is not a reliable company just like Viagogo which we reviewed earlier, Customers should be wary of such sites as their aims are to rip off unsuspecting Customers.

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Julie is a writer at PlanetOfReviews where she writes about various scam related topics and how to avoid falling a victim of such scams. Her hobbies includes surfing the net, reading novels and binging on horror movies.

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