Viagogo Reviews 2022: Ticket Exchange Or Scam? Find Out!

Have you heard of Viagogo? Do you want to buy tickets from Viagogo? Do you want to know if Viagogo is scam or legit? Read this review to find out more about Viagogo.

What is Viagogo

Viagogo claims to be a London-based ticket exchange and ticket resale company. It was founded in 2006.

Viagogo is backed by venture capital investment firm Index Ventures as well as Brent Hoberman, the co-founder and former CEO of, and Jacob Rothschild, 4th Baron Rothschild In February 2020, it acquired Stubhub.

The company has been criticized for inflation via ticket resale, lacking transparency, and in some cases, having sold counterfeit tickets. These controversies have led to legal action in some of the countries where Viagogo operates, and also led the UK Competition & Markets Authority to order changes to Viagogo’s operations.

In September 2013, Viagogo launched in Australia. The launch was accompanied by two new partnerships with Melbourne-based AFL clubs Collingwood and Richmond.  In the same month, research commissioned by Viagogo revealed that Britons had lost £50 million to ticket fraud over the preceding twelve months. and 500,000 Australians had been the victims of ticket fraud, with 81% of cases resulting from transactions on eBay and Gumtree.

However there are so many negative reviews from customers online about Viagogo

Purchased two tickets for Dua Lipa at the O2 London. They seemed to be a good price as not much more than face value. However the venue would not accept them and told me they were fakes. I’ve reported to viagogo and waiting for them to respond.


Invalid tickets after a 3.5 hour drive when we arrived at the concert we discovered we had purchased invalid tickets from you. We were scammed by your company, we had to buy more tickets at the venue, thank goodness they had some.
Our bank has been contacted and will dispute this transaction. Very disappointed – never again. we have informed all of our friends not to deal with you.


Viagogo has a consumer rating of 1.29 stars from 1,664 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Viagogo most frequently mention customer service, face value and credit card problems. Viagogo ranks 179th among Tickets sites.

Just like Usdtaonim that we have reviewed, Customers seem to be disappointed about this site and have called it for what it is a SCAM!

Customers have complained that they were sold invalid tickets too.


From the foregoing, it is clear that Viagogo is a scam just like Dotxbep which we reviewed earlier, Customers should be wary of such sites as their aims are to rip off unsuspecting Customers.

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