Farfetch call recording $4M class action settlement 2023: Is It a Scam? Find Out!

Are you resident of California? Was your call recorded by Farfetch Customer service without your consent? This review will help you partake in the class action settlement.

What Is Farfetch call recording $4M Class Action Settlement?

Plaintiffs in the class action lawsuit claim they were not warned their calls would be recorded when they placed phone calls to Farfetch’s customer service telephone number. This allegedly violated California’s call-recording law that requires all parties to a call to consent to record. The case name is Walter, et al. v. Farfetch.com U.S. LLC, Case No. 30-2020- 01139875-CU-BT-CXC, in the California Superior Court for Orange County.

What Is This Class Action All About?

Farfetch hasn’t admitted any wrongdoing but agreed to a $4 million settlement to resolve the call recording class action lawsuit.

Under the terms of the settlement, class members can receive a cash payment based on the number of qualifying calls they placed during the class period. 

According to the settlement website, each class member is anticipated to receive around $125 per call. Actual payments may be higher or lower depending on the number of participating class members and the number of claimed calls. 

Who Is Eligible?

The settlement benefits California residents who placed a phone call to Farfetch’s customer service telephone number (646-791-3768) between April 1, 2019, and Aug. 3, 2020, and were not informed their call may be recorded.  

How To Be Part of This Settlement

In order to receive settlement benefits, class members must submit a valid claim form by June 11, 2023. The settlement website is FFCallRecordingSettlement.com. The deadline for exclusion and objection is June 11, 2023.

What Is The Pay For This Settlement?

The pay for this settlement is $125 per call (estimated). Proof of purchase is the proof of phone calls (if disputing the number of calls).


As you submit your claim to the settlement website FFCallRecordingSettlement.com, just like Walmart Gift Card Scam Remission class action settlement we have reviewed, you’re doing so under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. The final approval hearing for the settlement is scheduled for Aug. 11, 2023.

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