Did you receive a Citi Fraud Alert call asking you to call 844-292-2727 to verify activities on your cards? Do you want to find out if this call is a scam or legit one? Read this review to find out why you should be wary of such calls.
What is the Citi Fraud Alert call
Citi Fraud Alert call is a scam call. scammers are calling Citibank customers claiming they need to call 844-292-2727 to verify activities on their cards. Fraudsters may pose as Citi or a Citi employee and ask for information which allows them to access your account — they may email, text, or call you.
The scam attempts to trick recipients into calling them back and when you do they make you give out personal and financial information that they could use in stealing from you.
The victim will receive several phone calls pretending to be from Citibank. They will leave a voicemail asking for a call back to discuss “your Citibank account”. These phone calls will be sent out by the thousands, and at least a few of them will reach actual Citibank customers. When the victim calls back the number provided, they hear a recording that sounds identical to the recording you would hear when you call the real Citibank. It will say “Thank you for calling Citi cards, servicing Citi and AT&T Universal card accounts. For assistance in English press one.” “This call may be monitored and recorded for quality assurance. “ It will then ask you “to expedite the handling of your call by typing in your 16 digit account number”. Once you have typed it in, the phone disconnects. Now the scammers have taken your credit card information and soon after will be maxing out your account.
To protect against either of these types of scams, just always remember that legitimate companies do not do business this way. If you ever receive an email or phone call saying that there is a problem with one of your accounts, do not follow the steps that you are instructed to follow. Instead, call the phone number listed on the back of your credit or debit card. The customer service representative on the other end will be able to tell you if there is actually a problem with your account.
The best thing you can do when receiving a call like this is to block the sender.
Citi Fraud Alert Scam Call Format
A Citi Fraud Alert Scam Call always comes in this form:
This is the Citi card fraud department, calling for [fullname]. Press one to continue in English. This is the citicard’s fraud department with an important message for [fullname]. We need to verify some recent activity on your citi premier card ending in [last 4 digits of CC] to verify this activity, please sign onto the city mobile app or at citi.com. If you prefer, you can call us back toll free at 844-292-2727 or t T Y 711...
You may also get other texts as they come in various form, it is in your own best interest that you don’t click on it, simply delete it and inform others so they don’t fall victim.
From the Foregoing, it is clear that the Citi Fraud alert call is a phishing scam, So many people have received similar calls, texts, emails Users should not call them bank but call the number at the back of your Atm.
To Read Further on other Online scams, Click Here.